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Have questions about our AI interview coaching? Need technical support? We're here to help you succeed in your interview preparation journey.
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We respond to all emails within 24 hours
Response Times
Business Hours
Emergency support available 24/7 for critical issues
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Frequently Asked Questions
How do I cancel my subscription?
You can cancel your subscription anytime through your account dashboard under Settings → Billing, or by contacting us at team@thita.ai. Your access continues until the end of your billing period.
What's your refund policy?
We offer a 7-day money-back guarantee for new subscribers. For detailed information, please check our Refunds Policy.
I'm having technical issues. What should I do?
First, try refreshing your browser and clearing cache. If the issue persists, contact us with details about the problem, your browser version, and any error messages you see.
Do you offer enterprise or team plans?
Yes! We offer custom enterprise solutions for teams and organizations. Contact us at team@thita.ai to discuss your requirements and get a customized quote.
Other Ways to Reach Us
Live Chat
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Help Center
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Bug Reports
Report issues directly through your account dashboard