Privacy Policy
Last updated: 8/26/2025
1. Introduction
Welcome to Thita.ai ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interview coaching platform.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Use our services
- Contact us for support
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include:
- Name and contact information
- Account credentials
- Payment information
- Resume and career-related information
- Audio recordings from practice sessions
- Code submissions and practice responses
2.2 Automatically Collected Information
We automatically collect certain information when you visit, use, or navigate our platform:
- Device and usage information
- Log and usage data
- Location data
- Cookies and similar technologies
3. How We Use Your Information
We use personal information collected via our platform for a variety of business purposes described below:
- To provide, operate, and maintain our services
- To process your transactions and manage your account
- To improve, personalize, and expand our services
- To understand and analyze how you use our services
- To develop new products, services, features, and functionality
- To communicate with you for customer service and support
- To send you marketing and promotional communications
- To enforce our terms, conditions, and policies
- To protect our rights and prevent fraud
4. AI and Machine Learning
Our platform uses artificial intelligence and machine learning technologies to provide personalized coaching and feedback. This includes analyzing your:
- Interview responses and performance
- Code submissions and solutions
- Learning patterns and progress
- Audio recordings for speech analysis
This data is used to improve our AI models and provide you with better, more personalized coaching experiences.
5. Information Sharing and Disclosure
We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent
- Legitimate Interests: We may process your data when necessary for our legitimate business interests
- Performance of a Contract: When we have entered into a contract with you
- Legal Obligations: We may disclose your information where required by law
6. Third-Party Services
We may use third-party service providers to help us operate our business and administer activities on our behalf, such as:
- Payment processing
- Data analytics
- Email delivery
- Customer support
- Cloud hosting and storage
These third parties have access to your personal information only to perform specific tasks on our behalf.
7. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
8. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access your personal data
- The right to rectification of your personal data
- The right to erasure of your personal data
- The right to restrict processing of your personal data
- The right to data portability
- The right to object to processing of your personal data
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
11. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
12. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.
13. Updates to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.
14. Contact Us
If you have questions or comments about this privacy policy, please contact us at:
- Email: team@thita.ai
- Support: team@thita.ai